Open Agent Contact

Contact Fields:

Agent

Name of company.

Name of contact.

Job title

Job title.

Communication Fields:

Direct dial

Direct dial telephone number.
Press the

button to import an agent telephone number.
Press the

button to dial the direct dial telephone number.

Business

Business telephone number.
Press the

button to import an agent telephone number.
Press the

button to dial the business telephone number.

Mobile

Mobile telephone number.
Press the

button to import an agent telephone number.
Press the

button to dial the mobile telephone number.

Pager

Pager telephone number.
Press the

button to import an agent telephone number.
Press the

button to dial the pager telephone number.

Fax	Fax telephone number. Press the button to import an agent telephone number. Press the button to dial the fax telephone number.

Other

Other telephone number.
Press the

button to import an agent telephone number.
Press the

button to dial the other telephone number.

Email address.
Press the

button to import the agent's email address.
Press the

button to create a new email to the contact.

Other email

Other email address.
Press the

button to import the agent's email address.
Press the

button to create a new email to the contact.

Skype username.
Press the

button to call the contact using Skype internet telephony.

Notepad Fields:

Notepad

Notepad.
Press the

button to stamp notepad with user initials, date and time.

Save	Close window and save any changes you have made.

Close window.