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Agent Contact Actions

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Menu Items:

Create New Email...Create new email.
Create New Email (Other)...Create new email using other email.
SkypeContains Skype commands (see below).
SMS...SMS contact.
Print Address LabelPrint address label.
Print NotepadPrint notepad.


Actions - Skype:


Menu Items:

CallCall contact on Skype.
ChatChat to contact on Skype.
AddAdd contact to Skype.
ProfileView contact profile on Skype.
VoicemailLeave voicemail for contact on Skype.


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